Our Corporate Leadership Team
The day-to-day management of the council and its services is carried out by our corporate leadership team (CLT). The corporate leadership team is headed up by the Chief Executive, they oversee the development and delivery of all council services and are the main decision-making body which works alongside councillors. Our corporate leadership team consists of the following officers:
Chief Executive - Head of Paid Service, Electoral Registration Officer and Returning Officer
Ian Miller
Contact information
01562 732700
Ian.Miller@wyreforestdc.gov.uk
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities and specific purposes Chief Executive role profile
| Title | Band | Full time equivalent |
|---|---|---|
| Chief Executive | WFB001 | 1.00 |
| Communications and Engagement Officer | WFB536 | 0.60 |
| Corporate Policy Officer | WFB430 | 1.00 |
| Deputy Chief Executive Regeneration and Commercial | WFB004 | 1.00 |
| Digital and Communications Officer | WFB328 | 1.00 |
| Digital Marketing Officer | WFB327 | 1.00 |
| Director of Legal & Governance | WFB013 | 0.65 |
| Director of Resources | WFB013 | 1.00 |
| Director of Revenues, Benefits and Customer Services | WFB013 | 1.00 |
| Senior Communications & Engagements Officer | WFB640 | 1.00 |
| Web Development & Digital Communications Officer | WFB328 | 0.88 |
| Web Development Officer | WFB328 | 0.50 |
For more information see our organisational structure page.
Salary
£135.436.00 (WFB001). This includes duties as returning officer for district council elections.
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff; variable payments for acting as returning officer in respect of elections other than district council elections.
Job description
Deputy Chief Executive - Regeneration and Commercial
Ostap Paparega
Contact information
01562 732192
Ostap.Paparega@wyreforestdc.gov.uk
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities and specific purposes see Deputy Chief Executive: Regeneration and Commercial role profile
Direct reports:
- Head of Strategic Growth
- Head of Commercial Services
- Head of Operations
| Title | Band | Full time equivalent |
|---|---|---|
| Director of Commercial Services | WFB013 | 1.00 |
| Director of Housing & Planning | WFB013 | 1.00 |
| Head of Operations | WFB949 | 1.00 |
The Head of Operations is not a member of the Corporate Leadership Team (CLT) but has direct responsibility for a substantial operational workforce. For transparency and ease of understanding, the established posts within this area are shown in a separate table to reflect the council's operational management arrangements.
| Title | Band | Full time equivalent |
|---|---|---|
| Arborist | WFB328 | 2.00 |
| Assistant Ranger | WFB121 | 1.00 |
| Biodiversity & Conservation Officer | WFB640 | 1.00 |
| Business and Finance Support Officer | WFB430 | 1.00 |
| Business Support Officer | WFB222 | 5.50 |
| Casual Education Assistant | WFB222 | 0.37 |
| Cemetery Officer | WFB224 | 0.16 |
| Civil Enforcement Officer | WFB223 | 6.68 |
| Cleansing Operative | WFB224 | 1.00 |
| Cleansing Operative | WFB121 | 2.00 |
| Cleansing Operative Level 2 | WFB121 | 2.00 |
| Collections & Interpretation Officer | WFB432 | 0.97 |
| Commercial Sales Officer | WFB328 | 1.00 |
| Community and Environmental Protection Officer | WFB327 | 2.00 |
| Community and Strategic Projects Manager | WFB742 | 0.81 |
| Community Project Officer | WFB432 | 0.61 |
| Community, Environmental & Protection Officer | WFB327 | 1.00 |
| Countryside Sites Officer | WFB328 | 1.00 |
| Countryside Sites Officer (Education) | WFB328 | 1.00 |
| Deputy Head of Operations | WFB845 | 1.00 |
| Education Development Officer | WFB431 | 0.81 |
| Fleet Transport Officer | WFB533 | 1.00 |
| Green Projects Officer | WFB430 | 0.50 |
| Grounds Maintenance Operative | WFB119 | 2.00 |
| Grounds Maintenance Technical Operative | WFB222 | 1.00 |
| Head of Operations | WFB949 | 1.00 |
| Health and Safety Advisor | WFB536 | 1.00 |
| HGV Mechanic | WFB430 | 1.00 |
| Mechanic | WFB432 | 2.00 |
| Mechanical Sweeper Driver | WFB224 | 3.00 |
| Museum & TIC Assistant | WFB121 | 1.14 |
| Museum & TIC Co-ordinator | WFB328 | 1.39 |
| Museum Amenities Officer | WFB328 | 1.00 |
| Museum Operations Officer | WFB536 | 0.92 |
| Operational Services Supervisor | WFB325 | 3.00 |
| Parking and Enforcement Officer | WFB536 | 1.00 |
| Parks & Open Spaces Operative | WFB121 | 2.81 |
| Parks & Open Spaces Operative - Level 3 | WFB328 | 3.00 |
| Parks & Open Spaces Operative - Level 3 | WFB224 | 6.00 |
| Parks and Open Spaces Operative - Level 2 | WFB224 | 2.00 |
| Project Officer | WFB431 | 1.00 |
| Public Realm Officer | WFB533 | 1.00 |
| Refuse Loader | WFB119 | 1.00 |
| Site Monitoring Officer | WFB328 | 1.00 |
| Street Cleaning Operative | WFB119 | 3.00 |
| Street Scene Level 1 Operative | WFB121 | 3.00 |
| Street Scene Operative Level 2 | WFB121 | 1.00 |
| Trainee Arborist | WFB223 | 1.00 |
| Waste Operative Level 2 - Loader | WFB121 | 28.00 |
| Waste Operative Level 3 - Driver | WFB224 | 22.00 |
| Waste Services Officer | WFB535 | 1.00 |
For more information see our organisational structure page.
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff.
Salary
£92,149.00
Job description
Deputy Chief Executive: Regeneration and Commercial role profile
.
Director of Legal and Governance - Monitoring Officer and Deputy Returning Officer
Caroline Newlands
Contact information
01562 732715
Caroline.Newlands@wyreforestdc.gov.uk
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities, and specific purposes, see Director of Legal and Governance role profile(previously Solicitor to the Council)
| Title | Band | Full time equivalent |
|---|---|---|
| Business Partner – Data and Systems | WFB533 | 0.81 |
| Business Partner People | WFB533 | 0.59 |
| Business Partner People | WFB536 | 0.81 |
| Contracts/Gen/LGov Solicitor | WFB744 | 0.50 |
| Democratic Services Officer | WFB222 | 0.78 |
| Electoral Services Manager | WFB741 | 1.00 |
| Electoral Systems Officer | WFB224 | 1.00 |
| Executive Support Officer | WFB222 | 1.30 |
| HR & Organisational Development Manager | WFB952 | 1.00 |
| HR Coordinator | WFB224 | 1.00 |
| HR Coordinator | WFB223 | 1.00 |
| Legal Services Manager | WFB952 | 0.86 |
| Legal Support Officer | WFB224 | 0.61 |
| Litigation Solicitor | WFB536 | 0.81 |
| Principal Committee & Member Services Officer | WFB536 | 1.00 |
| Property/General Solicitor | WFB744 | 0.81 |
For more information see our organisational structure page.
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff.
Salary
£77,625.00 pro rata equivalent £50,351.35
Job description
Director of Resources and Section 151 Officer
Helen Ogram
Contact information
01562 732907
Helen.Ogram@wyreforestdc.gov.uk
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities and specific purposes see Director of Resources role profile (previously Head of Resources)
| Title | Band | Full time equivalent |
|---|---|---|
| Accountant | WFB536 | 2.00 |
| Assistant Accountant | WFB432 | 0.50 |
| Business Improvement Officer (DM&T) | WFB536 | 0.80 |
| Business Support Assistant | WFB224 | 1.00 |
| Business Support Assistant - Payroll | WFB325 | 0.50 |
| Business Support Officer/Receptionist | WFB224 | 1.00 |
| CIPFA Accountant Trainee | WFB119 | 2.00 |
| Finance Business Advisor | WFB533 | 2.00 |
| Finance Support Officer | WFB328 | 1.43 |
| ICT Apprentice | WFAPP1 | 1.00 |
| ICT Manager | WFB952 | 1.00 |
| ICT Technical Support Engineer | WFB222 | 1.00 |
| Principal Accountant and Deputy Section 151 Officer | WFB951 | 2.00 |
| Project Leader Business Systems and Application Support | WFB536 | 1.00 |
| Project Leader Networks and Hardware | WFB536 | 1.00 |
| Project Leader Operational and Network Support | WFB536 | 1.00 |
| Senior Finance Support Officer | WFB432 | 1.00 |
| Senior Technical Support Engineer | WFB534 | 4.00 |
| Technical Support Engineer | WFB222 | 1.00 |
For more information see our organisational structure page.
Salary
£77,625.00
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff; payment of professional membership subscription to CIPFA.
Job description (role profile)
Director of Revenues Benefits and Customer Services
Lucy Wright
Contact information
01562 732948
Lucy.Wright@wyreforestdc.gov.uk
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities, and specific purposes, see Director of Revenues, Benefits and Customer Services role profile (previously Head of Revenues, Benefits and Customer Services.
| Title | Band | Full time equivalent |
|---|---|---|
| Benefit Assessor | WFB328 | 6.57 |
| Benefits & Revnues Officer | WFB328 | 1.00 |
| Benefits Project Officer | WFB432 | 0.81 |
| Business Rates Officer | WFB432 | 0.54 |
| Business Support Assistant | WFB121 | 1.67 |
| Compliance Officer | WFB432 | 1.73 |
| Corporate Policy & Performance Officer | WFB432 | 1.00 |
| Customer Service Advisor | WFB326 | 6.94 |
| Customer Services Manager | WFB638 | 1.00 |
| Financial Inclusion Officer | WFB432 | 1.73 |
| Financial Support Manager | WFB640 | 1.00 |
| Overpayments Officer | WFB328 | 1.86 |
| Recovery Team Leader | WFB535 | 1.00 |
| Revenues & Benfits Officer | WFB328 | 1.00 |
| Revenues Officer | WFB325 | 7.46 |
| Revenues Recovery Officer | WFB326 | 1.81 |
| Revenues Service Manager | WFB743 | 1.00 |
| Revenues Team Leader | WFB534 | 1.81 |
| Senior Systems Officer | WFB536 | 1.00 |
| Systems & Subsidy Service Manager | WFB640 | 1.00 |
| Systems Officer | WFB431 | 2.54 |
| Visiting Officer | WFB328 | 1.00 |
For more information see our organisational structure page.
Salary
£74,634.00
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff.
Job description
Head of Revenues Benefits and Customer Services role profile
Director of Housing and Planning
Kate Bailey
Contact information
01562 732560
Kate.Bailey@wyreforestdc.gov.uk
Reports to Deputy Chief Executive - Regeneration and Commercial
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities and specific purposes, see Director of Housing and Planning role profile (previously Head of Strategic Growth)
| Title | Band | Full time equivalent |
|---|---|---|
| Business Support Coordinator | TUPE9 | 0.60 |
| Caseworker | TUPE8 | 1.00 |
| Caseworker/Technical Assistant | TUPE4 | 4.00 |
| Community Health Engagement Officer | TUPE3 | 1.00 |
| Conservation Officer | WFB536 | 1.00 |
| Customer Service Coordinator | TUPE5 | 1.00 |
| Customer Service Team Leader | TUPE7 | 1.00 |
| Development Management Officer | WFB327 | 2.00 |
| DFG Project Officer | WFB432 | 1.00 |
| Disabled Facilities Grant Project Officer | WFB328 | 1.00 |
| Domestic Abuse Housing Officer | WFB327 | 1.00 |
| Head of Home Adaptation Service | TUPE2 | 1.00 |
| Home Adaptation Service Assistant Manager | TUPE11 | 1.00 |
| Homeless Support Officer | WFB328 | 3.35 |
| Homes For Ukraine Liaison Officer | WFB328 | 1.00 |
| Homes for Ukraine Support Officer | WFB328 | 1.00 |
| Housing Advice Assistant | WFB328 | 1.00 |
| Housing Advice Officer | WFB430 | 3.50 |
| Housing Advice Officer (Housing Needs) | WFB432 | 0.50 |
| Housing Advice Team Manager | WFB744 | 1.00 |
| Housing and Enforcement Officer | WFB432 | 2.00 |
| Housing and Property Apprentice | WFAPP1 | 1.00 |
| Housing Manager | WFB848 | 1.00 |
| Housing Officer | WFB327 | 1.00 |
| Housing Pathway Officer | WFB328 | 1.50 |
| Housing Project Officer | WFB432 | 1.50 |
| Housing Project Officer (Asylum Seekers) | WFB430 | 0.50 |
| Housing Project Officer (Sustainable Warmth) | WFB432 | 1.00 |
| Occupational Therapist | TUPE10 | 1.00 |
| Planning and Housing Policy Technical Support officer | WFB328 | 1.00 |
| Planning Apprentice | WFAPP1 | 1.00 |
| Planning Manager | WFB952 | 1.00 |
| Planning Monitoring and Enforcement Officer | WFB325 | 2.00 |
| Planning Officer | WFB326 | 3.00 |
| Planning Officer - Pathways to Planning | WFB327 | 1.00 |
| Principal EH Officer (HSG & WM) | WFB848 | 1.00 |
| Principal Health & Sustainability Officer | WFB536 | 0.60 |
| Principal Planning Team Leader | WFB744 | 1.00 |
| Private Sector Housing Technical Support Officer | WFB328 | 1.50 |
| Rough Sleeper Co-ordinator | WFB534 | 1.00 |
| Senior Development Management Officer | WFB536 | 1.00 |
| Senior Development Management Officer | WFB533 | 1.00 |
| Senior Forward Planning Officer | WFB534 | 1.00 |
| Senior Housing Advice Officer | WFB534 | 1.00 |
| Senior Housing and Enforcement Officer | WFB536 | 1.00 |
| Senior Housing Pathway Officer | WFB536 | 1.00 |
| Senior Housing Project Officer | WFB533 | 1.00 |
| Senior Water Management Officer | WFB432 | 3.00 |
| Technical Caseworker | TUPE1 | 3.00 |
| Technical Officer | TUPE6 | 3.00 |
| Technical Support Officer | WFB224 | 4.00 |
| Temporary Accommodation and Support Mananger | WFB640 | 1.00 |
| Temporary Accommodation Manager | WFB432 | 0.84 |
| Tree and Biodiversity Officer | WFB536 | 0.81 |
| Water Management Officer | WFB325 | 1.00 |
| Water Management Officer (COUNTY) | WFB325 | 1.00 |
| Water Management Technical Officer | WFB224 | 0.50 |
For more information see our organisational structure page.
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff.
Salary
£74,634.00
Job description
Director of Commercial Services
Faye Parrett
Contact information
01562 732187
Faye.Parrett@wyreforestdc.gov.uk
Reports to Deputy Chief Executive - Regeneration and Commercial
Key responsibilities: departments and teams
For generic responsibilities, corporate accountabilities and specific purposes see role profile
| Title | Band | Full time equivalent |
|---|---|---|
| Assistant Finance Support Officer | WFB224 | 1.00 |
| Casual Receptionist | WFB223 | 0.16 |
| Casual Receptionist | WFB223 | 0.19 |
| Commercial Manager | WFB638 | 1.00 |
| Economic Development & Regeneration Assistant | WFB120 | 1.00 |
| Economic Growth Manager | WFB536 | 1.00 |
| Estates Surveyor | WFB535 | 1.00 |
| Facilities Assistant | WFB120 | 2.00 |
| Facilities Manager | WFB744 | 1.00 |
| Facilities Officer | WFB432 | 1.00 |
| Finance Support Officer | WFB328 | 0.60 |
| Project Delivery Manager | WFB637 | 1.00 |
| Project Delivery Officer | WFB429 | 1.00 |
| Property Services Manager | WFB949 | 1.00 |
| Receptionist | WFB224 | 1.54 |
| Regeneration Manager | WFB951 | 1.00 |
| Senior Estate Surveyor | WFB640 | 1.00 |
For more information see our organisational structure page.
Benefits
Reimbursement of business mileage at 40p per mile; discounted membership of Places for People, available to all council staff.
Salary
£74,634.00
Job description
Senior salaries
The Accounts and Audit Regulations 2015 (Statutory Instrument 2015/234) requires local authorities to publish the following information:
- The number of employees whose salary in that year was at least £50,000 in brackets of £5,000
- Details of salary and job title of certain senior employees whose salary is at least £50,000
- Employees whose salaries are £150,000 or more must also be identified by name
- In addition, the Local Government Transparency Code 2015 requires us to publish a list of responsibilities for example, the services and functions they are responsible for, budget held and number of staff, we are also required to include details of bonuses and ‘benefits in kind’ for all employees whose salary exceeds £50,000.
Our chief executive, deputy chief executive and directors (chief officers) are responsible for different areas of our work which can be identified below. To view our organisation structure chart, which details our top four levels of senior management, visit our organisational structure page. More information on our pay scales is available on our pay and grading structure page.
Statutory and non-statutory chief officers and deputy chief officers
Last updated 01/04/2026
Statutory and non-statutory chief officer and deputy chief officer posts in place as of 1 April 2026, as defined in the Localism Act 2011:
- Chief Executive (Head of Paid Service)
- Strategic Communications Manager
- Deputy Chief Executive - Regeneration and Commercial
- Director of Housing and Planning – job title updated as of 01/04/2026, previously known as Head of Strategic Growth
- Director of Commercial Services job title updated 01/04/2026, previously known as Head of Commercial Services - new post as of 1 September 2025
- Head of Operations - new post as of 1 September 2025
- Head of Community and Environment Services - post removed 28 August 2025 due to retirement.
- Director of Resources and (Section 151 Officer) job title updated as of 01/04/2026, previously known as Head of Resources
- ICT Manager
- Principal Accountant and Deputy Section 151 Officer
- Principal Finance Manager and Deputy Section 151 Officer
- Director of Revenues, Benefits and Customer Services job title updated as 01/04/2026, previously known as Head of Revenues, Benefits and Customer Services
- Finance Support Manager
- Revenue Services Manager
- Systems and Subsidy Services Manager
- Customer Services Manager
- Director of Legal and Governance (Monitoring Officer) job title updated as of 01/04/2026, previously known as Solicitor to the Council
- Electoral Services Manager
- HR and Organisational Development Manager
- Legal Services Manager
The Localism Act 2011, chapter 8, section 43(2) states:
In this Chapter “chief officer”, in relation to a relevant authority, means each of the following:
- the head of its paid service designated under section 4(1) of the Local Government and Housing Act 1989;
- its monitoring officer designated under section 5(1) of that Act;
- a statutory chief officer mentioned in section 2(6) of that Act;
- a non-statutory chief officer mentioned in section 2(7) of that Act;
- a deputy chief officer mentioned in section 2(8) of that Act.