Pay for it
Our payment systems have changed
We have introduced a new look webpage for online payments. It allows you to make your payments more quickly and it will remember your card details for future payments.
Our telephone payment system has also changed. It offers you a more streamlined process and you can use it to make more types of payments.
What can I pay?
If you have our payments system bookmarked please update your bookmark.
You can make a payment on any of the following:
- Council Tax - check your Council Tax balance
- NNDR - check your NNDR balance
- Building control
- Penalty charge notice (parking fine)
- Housing benefit overpayments
- Council invoices
- Garden waste invoices
- Fixed penalty notices
- Housing payments (HMO licence or New Street service charges)
Please note you will need a reference number for all payments, this can be found on your bill/invoice/fine.
What is an internet payment?
Internet payments allow you to pay council issued bills. You will be requested to enter account and payment details. Once entered the data will be validated, and the payment authorised with the bank. Once your payment has been accepted a unique transaction reference will be allocated and displayed back to you to enable a receipt to be printed.
Terms and conditions
Please ensure you have read and understood the terms and conditions of using our internet based online payment service before continuing.
What payment cards can I use?
We accept payment from all major credit/debit cards except American Express or Diners Card.
How will I know if my payment has been successful?
When you have finished entering your card details, and confirm you want to continue with the payment, there will be a short delay while your card details are validated. If your payment is successful, a receipt will be displayed which contains a transaction reference number. Please make a note of this number in case you need to contact us about your payment.
If an error occurs, your payment will not be processed, and a message explaining why it has failed will be displayed.
Is it safe?
We will receive your payment card details using a secure server. This means the transaction is encrypted between your machine and the council's server.
Traditional website addresses begin "http" - the address for a secure site will always begin with "https" and the padlock icon located in the bottom right of your browser status bar indicates that the page being displayed is using a secure connection.
You can check that you are using the official council's online payments web site. Do this by checking the address box at the top of your screen which should start with:
Once your payment card details have been submitted to us and your payment card company have approved the payment, the payment will be processed within 3 working days.
Paying by Direct Debit
You can pay any of the following by direct debit: