Freedom of Information
What is Freedom of Information?
The Freedom of Information Act 2000 aims to increase openness and accountability in government by ensuring that people have the right to access information held by public authorities.
What are my rights to ask for information?
Our Publication Scheme sets out what kinds of information it will make routinely available, how you can get it and what it will cost. You have the right to request any of the information identified in the Publication Scheme. If you want information that is not included in the Publication Scheme you can contact us and ask for information that we may hold on any subject or relating to a particular topic. There are a number of exemptions under the Act that may be applied to protect information that needs to be kept confidential. If we cannot tell you whether we have the information you want, or if we refuse to disclose information we hold, we will explain the reasons and you will have the opportunity to appeal against our decision.
Where can I view the Publication Scheme?
You can view it on our Freedom of Information Publication Scheme webpage.
Details of spending and chief officers information can be found on our 'Who we are and what we do' page.
What if the Council does not hold the information?
If we do not have the information, but believe another public authority holds it, we will tell you. We will only forward your request to the correct public authority if you have requested us to do so in your application.
How do I apply for information?
If you have difficulty in making a request we will do as much as is reasonably possible to help and assist you. If you believe that we have not been sufficiently helpful, you can complain using our complaints procedure.
How long does it take to get the information?
Is there a charge?
If you are requesting information contained in our Publication Scheme, the scheme will also give details of how much, if anything, we will charge for providing the information.
For other requests we may be entitled to make a charge, for example to cover the reasonable costs of photocopying information or supplying you with a computer disk and for postage.
If the cost of locating the information is more than £450 we can refuse to supply the information or could ask you to pay a fee which would include a contribution in respect of officer time spent on dealing with your request. This would be calculated in accordance with the Freedom of Information (Fees and Appropriate Limit) Regulations 2004. If we do need to charge we will send you a “Fees Notice” which you will need to pay before our detailed search begins. If you are not in a position to pay a fee, please contact us for further advice.
How can I receive the information?
What happens if my request is refused?
If your request is refused, in most cases we will be able to tell you why, identify which exemption we are applying, and give you details of how to appeal against the refusal. If, after this internal appeal, we still refuse your request, you may ask the Information Commissioner to review our decision and finally, if even that does not help, you may have a right of appeal to a special court called the Information Tribunal.
What is the difference between this and the Data Protection Act 1998?
Complaints to us regarding freedom of information can be made in person, in writing or submitted online. More information on our complaints procedure.
If we are unable to resolve your complaint, you may seek an independent review from the Information Commissioner by writing to:
Telephone: 01625 545745
Fax: 01625 524 510