Coronavirus - The Hub

Visitors are welcome with a prebooked appointment. To make an appointment please call 01562 732928.

If you have a prebooked appointment and visit us in person, help us prevent the spread of COVID-19 by wearing a face covering.

We continue to provide telephone appointments for the planning surgery. All planning surgeries will take place over the phone.

You can still contact us via our My Wyre Forest portal, online, by email or over the phone if you need help and advice.

Contact Us

You can contact us through an online form or find phone numbers and addresses for our different sections under the general enquiries page. Remember it's cheaper if you contact us online!

Online payments are available for a number of services including Council Tax, Business Rates and Penalty Charge Notices. 

The Hub (customer services)

Please note the Hub is currently closed for all face to face enquiries apart from emergency housing enquiries and pre-booked appointments.

Our phone lines are open from 9am until 5pm Monday to Friday.

  • Can't find something online?

    Find phone numbers and contact forms for our different departments.

  • Need to speak to customer services or see someone in person? Contact and location information for customer services.

  • Postal addresses, directions and sat nav information for all our offices. 

  • Contact details for your elected member.

  • Do you have a comment, compliment or complaint?

  • There is a special process for dealing with complaints about Councillors.

  • Social Media

    Find us on Facebook for updates and news.

    Follow us on Twitter for news and live feeds from some meetings.

  • Can't find something or something not working? Please let us know and we'll address it.

  • How to contact us outside office hours in an emergency.