Coronavirus - The Hub

The Hub and Wyre Forest House are currently closed for face to face enquiries from the public.

Our Housing Advice Team is only conducting face to face meetings with customers facing an emergency situation.

You can still contact us online, by email or over the phone if you need help and advice.

Contact Us

You can contact us through an online form or find phone numbers and addresses for our different sections under the general enquiries page. Remember it's cheaper if you contact us online!

Online payments are available for a number of services including Council Tax, Business Rates and Penalty Charge Notices. 

The Hub (customer services)

Please note The Hub is currently closed for all face to face enquiries apart from emergency housing enquiries.

Telephone services continue as normal, please bear with us if there is a delay answering your call.

Can't find something online?

Find phone numbers and contact forms for our different departments.

Need to speak to customer services or see someone in person? Contact and location information for customer services.

Postal addresses, directions and sat nav information for all our offices. 

Contact details for your elected member.

Do you have a comment, compliment or complaint?

There is a special process for dealing with complaints about Councillors.

Social Media

Find us on Facebook for updates and news.

Follow us on Twitter for news and live feeds from some meetings.

Can't find something or something not working? Please let us know and we'll address it.

How to contact us outside office hours in an emergency.