Coronavirus - The Hub
The Hub is closed for face to face enquiries from Thursday 19 March.
Wyre Forest House is now closed to the public.
Our Housing Advice Team is only conducting face to face meetings with customers facing an emergency situation.
You can contact us through an online form or find phone numbers and addresses for our different sections under the general enquiries page. Remember it's cheaper if you contact us online!
Online payments are available for a number of services including Council Tax, Business Rates and Penalty Charge Notices.
The Hub (customer services)
Please note The Hub is currently closed for all face to face enquiries apart from emergency housing enquiries.
Telephone services continue as normal, please bear with us if there is a delay answering your call.
Can't find something online?
Find phone numbers and contact forms for our different departments.
Need to speak to customer services or see someone in person? Contact and location information for customer services.
Postal addresses, directions and sat nav information for all our offices.
Contact details for your elected member.
Do you have a comment, compliment or complaint?
There is a special process for dealing with complaints about Councillors.
Can't find something or something not working? Please let us know and we'll address it.
How to contact us outside office hours in an emergency.