Document checklist

You will need to provide the following information when you make a claim.

If you are coming into the office to make a claim with an advisor please make sure you bring originals not copies (we will scan them in with your claim so you don't have to leave your originals behind).

If you do not have all of the information don't wait until you have it before putting your claim in, we can start the claim with only some of it but we won't be able to pay you any benefit until we have all the proof we need.

Housing Benefit Application Checklist

• ID for claimant and partner (if applicable) (for example - birth certificate, driving license, passport).
• Proof of national insurance number for everyone in the property (for example - national insurance card, old payslip, letters from the department for work and pensions).
• The most recent 2 months statements for any bank/building society account or savings accounts held by everyone who lives in the property.
• Proof of any other savings, capital or investments anyone in the property has.
• Proof of wages (last 2 payslips if paid monthly, last 3 if paid fortnightly or last 5 if paid weekly) for everyone in the property.
• Proof of any other income anyone in the property receives (including any benefits, allowances, pensions, maintenance or money paid in board and lodgings).
• Proof of money paid out (for example - for childcare, student fees etc).
• Proof of rent (tenancy agreement, rent book or rent receipts).
• Bank details for the account you want to be paid to (account number, sort code, bank name, name on account).

Second Adult Rebate Checklist

• ID for claimant (for example - birth certificate, driving licence, passport).
• Proof of national insurance number for everyone in property (for example - national insurance card, old payslip, letters from the department for work and pensions).
• Proof of your address (for example - utility bill).
• Proof of wages for the non-dependants living with you (last 2 payslips if paid monthly, last 3 if paid fortnightly or last 5 if paid weekly).
• Proof of any other income the non-dependent living with you receives (including any benefits, allowances, pensions, maintenance).
• The most recent 2 months statements for any bank/building society account or savings accounts held by the non-dependent.
• Proof of any other savings, capital or investments the non-dependent receives.

Please note this is only a guide - the advisor who goes through your claim with you will tell you if you need to give us any more information.