Affected by flooding?

Help with removing flood damaged items

We are offering free bulky waste collections to anyone in the district who has suffered flooding to their property and has damaged goods. Any flood damaged property will need to be placed at a collection point our team can access. Please check with your insurance company before booking a collection.

Contact or ring 01562 732528.

Financial support after flooding

We will add information about any financial support due to Storm Christoph once it is confirmed.

Advice for food businesses

If you are a food business and are flooded there is specific help and advice available from Worcestershire Regulatory Services.


If you have been affected by flooding please let us North Worcestershire Water Management know by completing this brief survey to help them and partner agencies to help you.

Cleansing of public spaces

Cleansing of public spaces (streets, footpaths etc) will be done as soon as reasonably practicable after flooding has receded and as soon as ground conditions allow.

Contact or call 01562 732528.

Reusing and disposing of sandbags

Dry out sandbags and store them in a shed, garage or under cover so you can use them again. If you cannot store them, open them up and spread the sand on your garden if you have one. You can then treat the sacks as normal waste. If the sand or bags are contaminated, please dispose of them at your local Household Recycling Centre (tip).


If you have been made homeless by the floods and can’t make your own arrangements, please contact or 01562 732928 (9am - 5pm Monday - Friday).

Outside working hours, please contact 01562 850053.

Food Parcels

If you need emergency food supplies, please contact The Hub on 01562 732928.