Bromsgrove | Redditch | Wyre Forest
North Worcestershire Water Management
Land drainage and flooding contacts and queries
North Worcestershire Water Management (NWWM) should in the first instance be contacted via:
- Wyre Forest District Council Hub (advice and enquiries) - 01562 732928
- Bromsgrove District Council Hub (advice and enquiries) - 01527 881288
- Redditch Borough Council Hub (advice and enquiries) - 01527 537123
We can also be contacted by email or by calling 01562 732191
Our aim is to respond to any queries within 5 working days, unless the query is urgent.
What is your query related to?
- For water leaks contact Severn Trent Water on 0800 783 4444 or South Staffordshire Water on 0800 389 1011
- For flooding on a Worcestershire County Council Highway call 01905 765765
- Report a Worcestershire County Council Highway drainage issue online
- To report issue with canals contact the Canal and River Trust on 0303 040 4040
River flooding - ordinary watercourse (smaller brooks)
North Worcestershire Water Management
01562 732191
River flooding - main river
Environment Agency 0370 850 6506
River pollution
Environment Agency 0370 850 6506
River maintenance and works - ordinary watercourse (smaller brooks)
North Worcestershire Water Management 01562 732191
River maintenance and works - main rivers
Environment Agency 0370 850 6506
If your query is about drainage
Land drainage
North Worcestershire Water Management: 01562 732191
Sewerage, household drainage - flooding
Severn Trent Water: 0800 783 4444
Sewerage, household drainage - specific private drainage
- Bromsgrove and Redditch - Worcestershire Regulatory Services: 01905 822799
- Wyre Forest - Private sector Housing Team: 01562 732190
Sewer records (viewing of paper maps)
- Bromsgrove: viewing only on Tuesdays and Wednesdays, contact Fiona McIntosh, North Worcestershire Water Management: 01562 811360
- Redditch: Viv Baines, 01527 64252, extension 3991 or alternatively Matthew Mead, 01527 64252, extension 3345
- Wyre Forest: Trudy Bricknall, 01562 732571, or alternatively Susan Griffin, 01562 732511
Association of British Insurers
General enquiries: 0207 600 3333
Canal and River Trust
Customer Services: 0303 040 4040
National Flood Forum (advice and information of flooding)
Information and enquiries: 01299 403055
Natural England
General enquiries: 0845 600 3078
Severn Trent Water
- Emergencies and report a leak: 0800 783 4444
- Flood Line: 0800 328 0483
South Staffordshire Water
Emergencies and report a leak: 0800 389 1011
Worcestershire Highways
- Information and enquiries: 01905 765765
- Flood helpline: 08456 031 293
Environment Agency
- General enquiries: 03708 506 506
- Hotline: 0800 80 70 60
- Flood Line: 0845 988 1188