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Services for older people

Free information and advice.

Check your home is FIRE SAFE!

Hereford and Worcester Fire and Rescue Service provide advice to everyone and for the more vulnerable such as the elderly, people living alone and those with additional needs the service offers a free of charge fire safety check in the home. A Home Fire Safety Check involves representatives from Hereford and Worcester Fire and Rescue Service visiting your home, they offer safety advice specific to your household and personal circumstances.

During the visit, they will check your smoke alarms and install new ones if needed, and will make sure that you are doing all that you can to avoid the risk of a fire in your home. They will also help you work out an escape plan in the event of fire.

We would urge anyone who might be vulnerable or knows an elderly family member, friend or neighbour who might benefit from a visit, to get in touch.

To see if you qualify for a free Fire Safety Check contact the Community Risk team on 0800 032 1155. Please note that those doing the Fire Safety Checks will always make an appointment in advance of their visit, and will always carry identification which they will be very happy to show you.

Below you will find links to other organisations and schemes aimed at improving the quality of life for older people. While we make every effort to ensure the links are up to date we cannot be held responsible for external websites If you do notice a problem or if you are part of an organisation that has not been included please email our web team with the details.


North Worcestershire DIAL
A free and confidential information and advice line for anyone regarding impairment or disability

Health and Wellbeing

Adult Social Care
Information on care, independence and paying for care from Worcestershire County Council.

Home care
Also known as home support or domiciliary care. Services arranged by Adult Services and Health where someone comes into your home to help with practical and personal tasks such as getting up; washing and toileting; organising meals; shopping; collecting pension money.

Dental Services
Provides NHS dental care for patients who need additional support.

Exercises for Older People from NHS Worcestershire

Multiple Sclerosis Society
Provides specialist care, advices and support to everyone affected by MS.

Arthritis Care
Learn more about managing your arthritis

Stroke Association
Provides advice, information and emotional support for stroke survivors, their families and carers.

Prostate Cancer Support Group
Help and support for men with prostate cancer and those who care for them.

Early Intervention Dementia Service
01562 828815
Service available to people of any age, registered with a GP in Worcestershire who are experiencing memory problems and do not have a formal diagnosis of dementia.

Diabetes UK
Support for people affected by or at risk of diabetes.

Sight Concern
Supporting blind and partially sighted people to lead independent and fulfilling lives.

Full range of home and personal care services.

Age UK
The charity formed from Age Concern and Help the Aged.
Bromsgrove, Redditch and Wyre Forest website.


Workers Educational Association Worcestershire
UK's largest voluntary provider of adult education.

University of the 3rd Age
Self-help, self-managed lifelong learning co-operatives for older people no longer in full time work.

Leisure and Activities

Wyre Forest Talking Newspaper
90 minute edition from The Shuttle every week posted free.

Day Care in Kidderminster | Friends of the Elderly

Arch Hill Court, Orchard Street and Friends
Events and activities at Arch Hill Court and Orchard Street, Kidderminster. All welcome.

Reaching Out Project
Tel: 01562 510252

Entertainment, activities, trips, singing and seasonal celebration for older people.

Money and Benefits

Housing Benefit
Means tested help towards rent costs.

Council Tax Discount Scheme
Means tested help towards your Council Tax bill

Pension Service
Advice and information on the state pension.

Wyre Forest Citizens Advice Bureau
Impartial advice on a number of issues.

Worcestershire Macmillan Citizens Advice
Offers free confidential advice to people living with cancer, their carers and relatives.
Tel: 01905 725946 Email:macmillan@

Tax Help for Older People
Free help and advice to older people with tax problems.


Hereford and Worcester Fire and Rescue Service
Free home fire safety advice, free specialist smoke alarms for people who are deaf or hard of hearing.

North Worcestershire Community Safety Partnership
Working together to reduce crime, the fear of crime, disorder and anti-social behaviour that affect our local communities to help you feel safe where you live.


The Cinnamon Trust
National charity for elderly and terminally ill people and their pets.

Amica 24 (formerly Worcestershire
Help at the touch of a button 24 hours a day.

Provides free, confidential support to people facing disadvantage, discrimination or exclusion.

Carers Action Worcestershire
Information, advice and support for carers.


Dial - a - Ride
Door to door community transport in specially adapted minibuses.

National Bus Pass Scheme (Apply for a bus pass)
Information on applying for or renewing a bus pass from Worcestershire County Council.

Transport and Travel information
Details of local services

Blue Badge Parking
for Disabled People

Information on applying for a Blue Badge (Disabled Persons Parking Badge) from Worcestershire County Council.

Your Home

Occupational Therapy Mobile Assessment Unit 01527 869148
Assesses the needs of individuals experiencing difficulties in their homes

Care and Repair Worcestershire
Assists residents who find their homes need modernisation or improvement as their lives change.

Millbrook Healthcare Promoting Independent Living Service
Providing independent advice, support and practical help to older people, people with disabilities and those on low income. Call 0330 1248205 or email

Energy Efficiency
Advice on how to be energy efficient and save money.

Warmer Worcestershire
A project aimed at reducing carbon emissions in the county and helping residents improve the energy efficiency of their homes

Act on Energy
Encourages energy conservation by providing free and impartial advice to householders and small businesses.

Keeping warm in winter
Information on affordable warmth and how to avoid fuel debt.

Information and advice about all aspects of care, housing and finance for older people.

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