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Privacy and data protection

In order to deliver services to customers and communities in Wyre Forest, it is necessary for the council to collect, gather and process personal data about residents, staff and other individuals.

Wyre Forest District Council is committed to protecting your privacy when you use our services.

There are a number of legal reasons why we need to collect and use your personal information.

Each privacy notice explains for each service which legal reason is being used. Generally we collect and use personal information where:

  • you, or your legal representative, have given consent
  • you have entered into a contract with us
  • it is necessary to perform our statutory duties
  • it is necessary to protect someone in an emergency
  • it is required by law
  • it is necessary for employment purposes
  • it is necessary to deliver health or social care services
  • you have made your information publicly available
  • it is necessary for legal cases
  • it is to the benefit of society as a whole
  • it is necessary to protect public health
  • it is necessary for archiving, research, or statistical purposes

If we have consent to use your personal information, you have the right to remove it at any time.

Where this is email or text notifications, each time we contact you, you will have the option to unsubscribe at that point.

For other data we hold by consent and for options to have this data deleted please see the individual service-related privacy notice.

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