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Housing advice for rough sleepers

If you are sleeping rough we can help. 

You can contact us directly in person or over the phone.

If you are concerned about someone sleeping rough, please report them via Streetlink

Are you new to rough sleeping?

If you are new to sleeping rough, we can help and support you access emergency accommodation under our No First Night Out policy. We can offer extra assistance via our support team or referrals to other agencies. 

Have you been rough sleeping for a while? 

Our support workers and outreach services can come to you, where we can assist you to access housing advice/extra support or referrals into local services such as MOATS (Maggs Outreach & Transition  Service) and other homeless organisations.

Personal housing plan

We can work together to create a Personal Housing Plan (PHP).

This plan will look into suitable housing options depending on your needs, which may include private renting, social housing, supported or hostel accommodation. 

Rough sleeping in very cold weather

When the temperature drops to zero, emergency measures kick in to get all rough sleepers off the streets and into accommodation.

This is our Severe Winter Emergency Provision (SWEP), which usually operates between November and March.

Other support

If you require support to access housing/ homeless services outside of the Wyre Forest area, our support team can assist you with this.

Local connection

If you don't have a connection to the district (for example family or work) you are rough sleeping in then we can support you to return to your home area in a way that means you will be able to access the right accommodation and support depending on your needs. 

Worried about money?

You may be able to get some help with your living costs. This help may include:

  • Universal Credit 
  • Personal Independence Allowance 
  • Rent Bonds (to help with private rent deposits)

Our team at the Hub, the Citizen's Advice Bureau or Job Centre Plus can help you with this. 



Housing advice team

01562 732928

Out of hours 01562 732225


Related content

Register on Home Choice Plus

Housing benefit

Welfare Support Scheme

Rent deposit scheme


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