We aim to deliver public services which meet the needs of the community and provide value for money.
We have a number of processes in place to monitor our performance including:
- Council Priorities – as set out in the Corporate Plan
- Actions - contributing to the delivery of our Priorities
- Measures - both leading and lagging to monitor how well we are meeting our purposes. (We adopted a systems thinking approach in 2012 and our measures replace key performance indicators (KPIs)).
- Progress with our actions and measures is considered by the Overview and Scrutiny Committee in quarterly update reports.
Employees and the public are kept up to date with news releases and bulletins.