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A guide to council services and what's on in Wyre Forest over the festive season. 

Information is normally published between October and January. 

Christmas lights switch ons

Christmas and New Year opening times

Customer services

The Hub is closed to visitors from 5pm Tuesday, 23 December 2025, until Monday, 5 January 2026, at 9am.

Phone lines will close from 5pm Tuesday, 23 December 2025, with a reduced service over the festive season as below:

  • Commercial and domestic waste services – phone lines will be open between 10am and 4pm on:
    • Wednesday 24 December 
    • Saturday 27 December
    • Monday 29 December
    • Tuesday 30 December 
    • Wednesday 31 December
    • Friday 2 January 2026
  • Phone lines for all other services will be open between 10am and 4pm on Monday, 29 December, Tuesday, 30 December, and Friday, 2 January 2026. 

All phone lines will return to normal opening hours from 9am on Monday, 5 January 2026.

Our website and My Wyre Forest mobile app, and web portal are all available 24 hours, 7 days a week.

If you are homeless or in an emergency homeless situation while we are closed please call 01562 732225.   

The Hub contact information

Bewdley Museum

Bewdley Museum closes at 4.30pm on Tuesday 23 December 2025. 

More information on opening hours and visiting Bewdley Museum

Household recycling centre information

For more information visit Worcestershire County Council's website.

Household recycling centres in the district are managed by Worcestershire County Council. They normally close Christmas Day, Boxing Day and New Year’s Day. If you need to visit the tip, please avoid these three days and don't fly tip by leaving items outside the gates.

Take a look at ways to reduce seasonal waste on Worcestershire County Council’s Let’s Waste Less page.

Digital First

Doing it online is the quickest, easiest and most convenient way to access council services. Our website and My Wyre Forest mobile app and web portal are all available 24 hours, 7 days a week. You can also visit our contact us page full of useful information on a range of services.

Are you prepared for winter and severe weather?

You can find lots of useful advice from North Worcestershire Emergency Planning on their winter information and advice web pages on how to prepare for winter and take care of yourself and loved ones.

There is lots of information and useful contacts on our severe weather and useful contacts' page.

If you require additional help or need to contact us, please use our handy guide of contacts on our contact us web page.

Other useful links

Blue Christmas church services

Worcestershire Winters Well | Worcestershire County Council

Seasonal vaccinations and winter health - NHS (www.nhs.uk)

Winter Fuel Payment Overview

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