Housing Association (Registered Provider) Properties and New Build Developments
Wyre Forest District Council does not own any housing stock since transferring it to Wyre Forest Community Housing in 2000. All the social housing in the district is owned by Housing Associations that are also known as Registered Providers.
Repairs to Housing Association Properties
If you rent your property from a Housing Association then your Housing Association is responsible for making sure:
- the structure of your property is kept in good condition – this includes the walls, ceiling, roof and windows
- gas and electricity appliances work safely
Your housing association will have a published policy setting out the timescales in which it will carry out different types of repairs.
Your housing association isn’t responsible for all repairs and maintenance. You’re likely to be responsible for things like:
- fixing a curtain or shower rail
- getting keys cut if you lose them
- arranging and paying for any damage you or your visitors have caused in your home to be put right
In the first instance, you should contact your Housing Association to complete any repairs. A list of Housing Associations can be found below.
Working in Partnership
View Registered Provider's Partnership Agreement
All the social rented properties to let in the District are advertised through Home Choice Plus.
The Community Housing Group Ltd
Stonewater (formerly Jepheson)
Jephson House, Hurst Business Park, Narrowboat Way, Brierley Hill. DY5 1UF
01234 889494 or Website: www.stonewater.org and complete contact us form.
WM Housing Group (incorporating Nexus HA)
Fortis Living (formerly WCH / Festival)
Progress House, Midland Road, Worcester WR5 1DU
0330 123 0700
www.fortisliving.com and go onto contact us page
Rooftop Housing Group Limited
70 High Street
0800 0421 800
Please note, If you have any complaints about your Housing Association you must first contact them to try and resolve the issue using their complaints procedure. If you are still not satisfied then you can contact the Housing Ombudsman Service to investigate your complaint.