Existing working age CTRS claimants

Changes to your circumstances

If you are getting Council Tax Reduction Scheme from us at the moment and something changes you must let us know. You should also check to see if you could get Universal Credit.

Some of the changes that you must tell us about:

anyone moves in or out of your home
you or your partner's wages go up or down
you or your partner start working or change jobs
any state benefits that you or your partner receive change or stop
you or your partner start to receive a state benefit
the circumstances of anyone living with you changes
you or your partner's private pension goes up or down
you or your partner's savings go up or down
you or your partner have any other change which may affect your benefit
a change of address

If you are not sure if something will affect your benefit tell us anyway.

Fill in a change of circumstances form (review)

Change of address online form

If we have asked you for more information

In some cases we will need extra information if something changes. If you have been asked to please complete a review form.

This information is for guidance only. It does not cover all the rules for all the benefits for every situation, nor does it provide a full interpretation of the rules. It should not be treated as a complete and authoritative statement of the law. A full copy of the CTRS policy is available on request by emailing customer services.

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