Council services over the festive period
News release issued:
There are planned changes to rubbish and recycling collections this Christmas with some households having collections two days earlier than normal.
Residents who would normally have their rubbish collected on Wednesday 25 December will have an earlier collection on Monday 23 December. Collections due on Thursday 26 December will now take place on Saturday 28 December and the recycling collections which would normally be on Wednesday 1 January 2025 will be on Monday 30 December. These are the only planned change to bin collections over the festive period.
The hub, the council’s customer service centre, will be closed to visitors from 5pm on Monday 23 December. Their phone lines will be open between 10am and 4pm on Friday 27 and Monday 30 December 2024. Phone lines for enquiries about rubbish and recycling collections are open between 9am and 3pm on Tuesday 24, Friday 27, Saturday 28, Monday 30 and Tuesday 31 December. The hub reopens in full at 9am on Thursday 2 January 2025.
Anyone who is homeless or in an emergency homeless situation while the council is closed can call 01562 732225.
Accessing the council’s services online is the quickest, easiest and most convenient way to find out about council services. Wyre Forest District Council’s website and My Wyre Forest mobile app and web portal are all available 24 hours, 7 days a week.
There is also a 'contact us’ page full of useful information on the council website.
Free festive parking is available from Monday to Friday between 3pm to 6pm in all council owned car parks in the district. This offer runs from Monday 2 December until Tuesday 24 December. Tickets are required and other car park restrictions apply.
Bewdley Museum closes its doors at 4.30pm on Monday 23 December (last admission 4pm). The shop and Shambles walkway reopens on Saturday 1 February 2025. The museum will fully reopen on Saturday 1 March 2025 The café closes on Sunday 22 December and reopens on Monday 17 February
Worcestershire Regulatory Services’ phone lines will be closed on 25, 26 and 27 December and 1 January 2025. The phoneline for reporting stray dogs will be open on Friday 27 December.
Household recycling centres in the district, managed by Worcestershire County Council, will be closed for three days: Christmas Day, Boxing Day and New Year’s Day. If residents need to visit the tip, they are being reminded to avoid these three days and to not fly tip by leaving items outside the gates.
Councillor Marcus Hart, Leader of Wyre Forest District Council said:
“On behalf of Wyre Forest District Council, I would like to take this opportunity to wish all residents a very happy Christmas and a prosperous and healthy New Year. 2024 has been a busy year and we have made good progress with the actions we set out in our Corporate Plan. We are looking forward to 2025 when many of the current regeneration projects will come to fruition. We are working hard to make the district a safe, vibrant and clean place to live, work and visit. I would like to thank all the staff for their hard work delivering important services on behalf of residents, businesses and visitors. My thanks also to our key partners and the volunteers we work with across the district. Wishing you all the very best for 2025.”
The council’s festive information webpage gives details on changes to services over Christmas.