Safeguarding policy, procedures, protocols and practice policy

Annex F: Essential contacts, lead agencies and protocols

Last updated April 2023

Table 1: Wyre Forest District Council Essential Contacts
Role	Officer	Contact Details
Named Safeguarding Officer	Kathryn Underhill Community and Strategic Projects Manager Prevent lead	Email: kathryn.underhill@wyreforestdc.gov.uk Telephone: 01562 732956
Safeguarding Support Officer	Barbara Sarbinowska Housing Manager	Email: barbara.sarbinoswka@wyreforestdc.gov.uk Telephone: 01562 732181
Chief Executive	Ian Miller Chief Executive	Email: ian.miller@wyreforestdc.gov.uk Telephone: 01562 732700

Table 2: Lead agencies
Organisation	Contact Details
Worcestershire Safeguarding Children Partnership	Steve Eccleston
Worcestershire Safeguarding Adults Board	Bridget Brickley, Board Manager 01905 844474 / 01905 846572 safeguardingadultsbo@worcestershire.gov.uk
Worcestershire Local Authority Designated Officer (LADO)	LADO@worcschildrenfirst.org.uk 01905 846221
Children’s Services - Family Front Door	01905 822666 Public number for emergencies (Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm) 01905 768020 Emergency Duty team during out of office hours (5:30pm to 8:30am weekdays and all day weekends and bank holidays)
Adult and Community Services – Adult Protection	Access Centre – Professionals - 01905 768053 Access Centre – Service users - 0845 607 2000 Duty Line (9am to 1pm) - 01905 822613 or 01905 822614
West Mercia Police - Public Protection Unit	0300 333 3000 101 non emergency 999 emergency
Wyre Forest Nightstop and Mediation	01562 743111
NSPCC 24 hour Child Protection Helpline	0808 800 5000
Childline UK	0800 111
West Mercia Victim Support	0808 168 9111
Victim Advice Line West Mercia	0800 952 3000

Table 3: Safeguarding area by lead agency and relevant protocols
Safeguarding Area	Lead Agency	Relevant Protocols
Safeguarding Children	Worcestershire Safeguarding Children Board	Levels of Need Guidance to support your professional judgement in responding to the needs of children and young people in Worcestershire. Aims to support the application of professional judgement and actively encourage conversations within and between agencies when responding to the needs of children and young people, in particular concerns about risk and harm. www.safeguardingworcestershire.org.uk
Safeguarding Adults	Worcestershire Safeguarding Adult Board	Safeguarding Adults multi agency policy and procedures for the West Midlands www.safeguardingworcestershire.org.uk
Self Neglect	Worcestershire Safeguarding Adult Board	Worcestershire Safeguarding Adult Board Multi Agency Self Neglect Guidance
Complex Adults Risk Management Framework (CARM)	Worcestershire Safeguarding Adult Board	A CARM was introduced in Worcestershire during 2022. It provides front line practitioners with a framework to facilitate effective joint working with adults who: are at risk of harm due to their complex needs, where the risks cannot effectively be managed via other processes or interventions, such as section 9 care and support assessment or section 42, safeguarding enquiry under the Care Act 2014. the adult’s engagement with support is intermittent or it has been difficult to engage with the adult individual agency procedures have not been able to resolve the problem(s) Without some form of support the risk is likely to increase Details of the CARM framework, including how to make a referral, can be found by following the link below: WSAB CARM framework
Worcestershire Safeguarding Adults Board Guidance	Worcestershire Safeguarding Adult Board	Assisted Suicide Policy Best Interest Decision Guidance Checklist for Safeguarding Adult Policies & Procedures Escalation Policy-Resolution of Professional Concerns Female Genital Mutilation (FGM) pathway Information Sharing Protocol V5 Joint Working Protocol Adult Social Care- West Mercia Women Lead Practitioner Role Making Safeguarding Personal (MSP) Leaflet Making a SAR referral Flowchart FINAL Mental Capacity Act (MCA) Policy V3 Mental Capacity Act Self Assessment Checklist Mental Capacity Assessment Form (MCA1) Updated October 2021 Mental Capacity Assessment Form (MCA2) – Best Interest Assessment & Record of Actions Mental Capacity Act Policy Development Checklist Missing Person Guidance (Residential Care & Domiciliary Care Settings Multi Agency Adult Safeguarding Competency Framework Multi Agency Mental Capacity Act & Deprivation of Liberty Safeguards Competency Framework Multi Agency Self Neglect Guidance Position of Trust Protocol Professional Judgements Guidance SAR Overview Support Plan has not engaged the person / family West Midlands Adult Position of Trust Framework WSAB Communication and Engagement Strategy
Child Sexual Exploitation	Worcestershire Safeguarding Children Partnership	Guidance for Practitioners: A step by step process for responding to Child Sexual Exploitation concerns www.safeguardingworcestershire.org.uk
Domestic Abuse	Worcestershire Domestic Abuse Partnership Board	Worcestershire Domestic Abuse Strategy 2022-2025 Multi Agency Risk Assessment Conference (MARAC) Referral Form www.worcestershiredomesticandsexualabuse.co.uk
Prevent	North Worcestershire Community Safety Partnership	Prevent duty guidance Email: Guidance for specified authorities in England and Wales on the duty in the Counter-Terrorism and Security Act 2015 to have due regard to the need to prevent people from being drawn into terrorism
Breach of terms of employment/disciplinary procedures	Wyre Forest District Council	Human Resources Policies and Procedures WFDC Intranet
Anti Social Behaviour	North Worcestershire Community Safety Partnership	Community Trigger Protocol
Bogus callers or rogue traders	Worcestershire Regulatory Service	Worcestershire Regulatory Services

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