Who we are and why we use personal information

We are Wyre Forest District Council, Wyre Forest House, Finepoint Way, Kidderminster, DY11 7WF

Tel: 01562 732928 (9am-5pm Mon-Fri)

Email Customer Services

Email the Data Protection officer

We may need to use some information about you to: 

  • deliver services and support to you;
  • manage those services we provide to you;
  • train and manage the employment of our workers who deliver those services;
  • help investigate any worries or complaints you have about your services;
  • keep track of spending on services;
  • check the quality of services; and
  • to help with research and planning of new services.

We will not disclose personal information to third parties for marketing purposes or use personal data in a way that may cause unwarranted detriment.

However there are circumstances where the council is legally required to disclose information, for example;

  • For the purpose of performing statutory enforcement duties
  • Disclosures required by law
  • For the purpose of detecting and preventing fraud
  • Auditing/ administering public funds

Information is processed by the council in accordance with the General Data Protection Regulation (GDPR) which sets an EU wide data protection framework.