ReWyre Letting privacy notice

Who we are and what we do

ReWyre Lettings was established within Wyre Forest District Council to improve access to the Private Rented Sector for those vulnerable clients who are unable to access accommodation through main stream letting agents.

The Private Sector Access Team who deliver the service through ReWyre Lettings uses and are responsible for certain personal information about you.

The following privacy notice has been issued by Wyre Forest District Council and is designed to explain how we collect, process, store and share you personal data for the purpose of enquiries and complaints received relating to ReWyre Lettings and the Private Sector Access Team.

The Council is fully compliant with all UK and EU Data Protection Regulations effective from 25 May 2018.

Data we collect

The information we collect varies according to the purpose but would comprise some or all of the following:

  • Name
  • Address
  • DoB
  • Housing details
  • Gender
  • Disability/additional needs
  • Contact details
  • Financial details
  • National Insurance details for certain persons within your household

Why we collect and use this information

Your personal information will be treated as confidential but it may be shared with other Council services in order to ensure our records are accurate and up to date and to improve the standard of the services we deliver.

We will only use your information in ways which are permitted by the General Data Protection Regulation and the current Data Protection law.

We will collect personal data to deliver the following services:

  • The administration and assessment of applications for the letting of properties within the Private Rented Sector
  • The letting and management of properties
  • The assessment and provision of financial assistance
  • To respond to housing complaints and enquiries    

Who we can share your information with

Routine sharing of information

  • The Department for Work and Pensions
  • Her Majesty’s Revenues and Customs
  • Other local authorities to ensure correct assessment of any entitlement, prevention of fraud or the recovery of amounts outstanding
  • Police and other enforcement agencies to assist in the detection and prevention of crime.

Specific sharing of information

Other council Departments
Where other departments of the Council have a legal right to data we hold, information shall be provided which is relevant to their legal powers.

National Fraud Initiative

The Council is required under Part 6 of the Local Audit and Accountability Act 2014 to participate in the National Fraud Initiative (NFI) data matching exercise that matches electronic data within and between public and private sector bodies to prevent and detect fraud. Data will be provided to the Cabinet Office for NFI and will be used for cross – system and cross authority comparison with other relevant organisations data for the prevention and detection of fraud. It does not require the consent of the individuals. Data matching by the Cabinet Office is subject to a Code of Practice.

When computers make any decisions about you

Not applicable

When your data gets sent to other countries

Not applicable

Further information

For enquiries about this privacy notice and for deletion of data held under consent please email ReWyre Lettings.