A-Z of Services

Customer Services

Do you need to contact The Hub?

It may be quicker and easier to use our website to:

Remember it's cheaper if you contact us online!

You can also make a payment via our Automated Telephone Payments 0300 456 2724

Contact information

The Hub will open at the usual time of 9am on Friday 27 December and Monday 30 December but will close its doors and phone lines an hour earlier at 4pm.

The Hub has a team of trained staff on hand to provide information, help and advice on a range of services.

Email The Hub at customerservice@wyreforestdc.gov.uk

Call The Hub on 01562 732928 (9am - 5pm Monday - Friday)

Visit The Hub at Green Street, Kidderminster, DY10 1HA.

Monday, Tuesday, Thursday, Friday
9am to 5pm
Wednesday 10am to 5pm.

Read our Customer Service Charter.

Do you need to contact Operational Services?

It may be quicker and easier to use our website to:

Remember it's cheaper if you contact us online!

 

Contact information

For enquiries relating to rubbish, recycling, trade waste, garden waste, street cleaning, car parks, parks or play areas.

Email Operational Services operationalservices@wyreforestdc.gov.uk

Call Operational Services on 01562 732528 (Monday - Friday 9am - 5pm)

Visit The Hub at Green Street, Kidderminster, DY10 1HA.

Monday, Tuesday, Thursday, Friday
9am to 5pm
Wednesday 10am to 5pm.

Out of hours

01562 850053

You can contact this number out of hours in cases of emergency or urgent attention ONLY, this is NOT an advice line.