Bin collections update

Our bin collections are currently taking place as normal.

For the latest update on bin collections, information on the importance of keeping your distance from our crews and some tips on how you can dispose of your waste safely, please click here.

Services and events affected by Coronavirus (COVID-19)

For the latest information and advice on the coronavirus, please visit the NHS, GOV.UK or Worcestershire County Council websites.

We are suspending all parking charges in our car parks from Friday 27 March, until further notice. The move is to help support key workers and those dealing with the Coronavirus pandemic.

Season tickets

Customers who have paid for their paper or JustPark digital season ticket in full or pay for their paper season ticket by Direct Debit will have their ticket expiry date extended by 3 months.

Season ticket holders who pay for their JustPark digital ticket on a monthly basis will have a 3 month payment holiday.

More information.

Key workers and on street parking

Waiting restrictions in on-street parking bays will not apply for the duration of the outbreak to NHS, Social Care and health workers carrying out essential services as long as they are displaying evidence of their employment in their windscreen.

Supporting evidence includes photocopies of a work pass with sensitive information removed or a letter of evidence from an employer. 

Please note The Hub is currently closed for all face to face enquiries apart from emergency housing enquiries.

You can still access many services online. Telephone services continue as normal, please bear with us if there is a delay answering your call.

Contact The Hub.

Wyre Forest House is closed to the public from Monday 23 March.

The public cafe also closed on Tuesday 24 March.

Bewdley Museum will be closed to the public with effect from Thursday 19 March 2020 in light of the latest Government guidance and advice.

The Garden Kitchen and craft studios are also closed.

For information on the museum's cancelled or postponed events please click the events update tab.

Wyre Forest and Bewdley Leisure Centres

Our leisure operator Places Leisure took the decision to close Wyre Forest Leisure Centre on Friday 20 March in line with the latest Government guidance to help stop the spread of the virus.

Find out more

Following the latest Government guidance regarding the coronavirus we’ve made the decision to cancel or postpone all our events up until June.

Bewdley Museum

The museum is closed to all public.


Wedding Open Day (28 March) - cancelled

Tremendous Trows and Wonderful Wherries (28 March) - postponed

Easter Holiday activities (6 April to 10 April and 13 April to 17 April) – cancelled

Inventive Industry and Creative Crafts (11 April) - postponed

Easter Egg Hunt (12 April) – cancelled

This is Bewdley exhibition (25 April to 31 May) – cancelled

Mr Stink (7 June) – postponed to 6 September. All tickets already purchased remain valid.

Flag Flying (22 June) – cancelled

Painting the world (almost) (6 June to 12 July) - cancelled


Other events

Volunteer and Skills Fair at Kidderminster Town Hall (26 March) - cancelled

Rock & Roll Festival and Classic Car Rally at Stourport Riverside (31 May) – cancelled

Play areas closed, parks remain open

In response to Government guidelines on tackling the spread of Coronavirus, our play areas are now closed (Tuesday 24 March).

Our parks remain open but please remember you should stay at least two metres away from other people. All public gatherings of more than two people, who are not from the same household, have also been stopped.

Please help us the keep the district a safe, clean and green environment by taking your litter home.

Our public toilets at Stourport Riverside, Kidderminster Broadwaters and Brinton Park are closed due to the coronavirus.

Kidderminster Town Council has also closed Market Street toilets.

We are no longer taking any bulky waste bookings.

If you already have a bulky waste collection booked with us, we will collect it as normal.

We’ve had to cancel all MOT and taxi licensing appointments. We apologise to anyone this has affected and we look forward to welcoming you back to our garage soon.

Due to the impact of the Coronavirus we have cancelled the following meetings:

  • Cabinet (Tuesday 24 March)
  • Audit Committee (Wednesday 25 March)
  • Overview & Scrutiny Committee (Thursday 2 April)

Council meetings information and documentation.

Appointments from Tuesday 24 March will be telephone appointments only.

Book a planning appointment.

Upcoming energy advice surgeries have been cancelled, however Act on Energy continue to operate as normal during this time and their freephone energy advice line remains open.

View energy advice.

Wyre Forest Cemetery and Crematorium

For the most up-to-date information regarding Wyre Forest Crematorium; managed by Dignity, and how services maybe affected during the Coronavirus pandemic please visit their website for further guidance.

However they have informed us of the following advice and guidance they are adhering to:

  • the crematorium is restricting attendance to a maximum of 10 people.
  • Officiants have been told not to shake hands with any members of the congregation.

Dignity COVID-19 guidance

Kidderminster cemetery

Kidderminster cemetery is currently open as normal. Please observe social distancing at all times.


Useful links

Mental Health Foundation looking after your mental health during the Coronavirus outbreak.

Diabetes UK has provided an updated information page for people living with diabetes.

Asthma UK has released a blog post with advice for people with asthma.

The British Heart Foundation has published guidance for people with health problems.

The National Eczema Society has offered advice on handwashing techniques for people with eczema and other skin conditions.

SignHealth has created British Sign Language (BSL) videos to help deaf BSL users either working in charities or receiving support.

Carers UK has produced recommendations for carers.

The Cystic Fibrosis Trust and Primary Immunodeficiency UK have issued advice and support.