Coronavirus - bin collections

Bin collections update

Our bin collections are currently taking place as normal.

Normal collections will take place on Bank Holiday Friday, 8 May.

Emptying your bins is one of our priorities so we’ve made special arrangements to make sure the service continues for as long as possible. This has meant we’ve had to stop some of our operational services like bulky waste collections to move staff over to work with our bin crews.

You can help us keep the service running and assist our crews during this challenging time by reducing your waste as much as possible.

Household recycling centres (tips) are now closed so please do not carry out any house or shed clearances unless you can store waste until they open again. At the moment we do not know when this will be.

We recommend composting any garden waste at home but, if you’re unable to do that, we are currently still running a fortnightly garden waste collection service. You can sign up here.

For more information on reducing waste, click here.

Keep your distance from our bin crews

Our crews are doing a fantastic job to make sure your bin collections continue at this difficult time.

They are frontline staff, already working with reduced numbers, so please help them help you - stay away. Please practice social distancing, as you should be with everyone, but especially from our bin crews.

We understand you may have questions about our services but please do not ask them like you might normally!

You can safely contact our operational services team online, by email or by phone on 01562 732528.

For all our services and events affected by the Coronavirus, click here.

How to dispose of your waste safely

Please make sure you wash your hands thoroughly after you touch waste or your bin.

We also ask you to follow our normal waste collection guidance, this can be found here.

Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (eg; used tissues and disposable cleaning cloths) securely within disposable bags. When appropriate, these bags should be removed and placed into another bag and securely tied or sealed and kept separate from other wastes. This must be stored for at least 72 hours before being put in your usual domestic or household waste bin.  Other household waste can be disposed of as normal.

Find out more.