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Customer Services

Do you need to contact Customer Services?

It may be quicker and easier to use our website to:

Remember it's cheaper if you contact us online!

You can also make a payment via our Automated Telephone Payments 0300 456 2724

Contact information

Wyre Forest Customer Service Centre has a team of trained staff on hand to provide information, help and advice on a range of services.

Email customer services customerservice@wyreforestdc.gov.uk

Call customer services on 01562 732928 (9.00am-5pm Mon-Fri)

Visit the Customer Service Centre at Kidderminster Town Hall, Vicar Street, Kidderminster, DY10 1DB.

Mon, Tue, Thu, Fri
9.00am to 5.00pm
Wed 10.00am to 5.00pm

The closest car parks are on Market StreetWeavers Wharf and Bromsgrove Street.

Read our Customer Service Charter.

Do you need to contact Operational Services?

It may be quicker and easier to use our website to:

Remember it's cheaper if you contact us online!

Contact information

For enquiries relating to rubbish, recycling, trade waste, garden waste, street cleaning, car parks, parks or play areas.

Email Operational Services operationalservices@wyreforestdc.gov.uk

Call Operational Services on 01562 732528 (Mon - Fri 9.00am-5.00pm)

Visit the Customer Service Centre at Kidderminster Town Hall, Vicar Street, Kidderminster, DY10 1DB.

Mon, Tue, Thu, Fri
9.00am to 5.00pm
Wed 10.00am to 5.00pm

Out of hours

01562 850053

You can contact this number out of hours in cases of emergency or urgent attention ONLY, this is NOT an advice line.



Wyre Forest District Council