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Pay For It

What is an internet payment?

Internet payments allow you to pay Council issued bills. You will be requested to enter account and payment details. Once entered the data will be validated, and the payment authorised with the bank. Once your payment has been accepted a unique transaction reference will be allocated and displayed back to you to enable a receipt to be printed.

Terms and Conditions

Please ensure you have read and understood the Terms and Conditions of using our internet based online payment service before continuing. 

Council Tax E-Payment

You will need your Council Tax account number.

Check your balance 

NNDR E-Payment

You will need your NNDR account number.

Check your balance

Building Regs E-Payment 

You will need your reference number.

Penalty Charge Notice (Parking fine) E-Payment 

You will need your PCN number and contravention code 

Housing Benefits Overpayments

You will need your invoice number.

Invoice payments

You will need your invoice number.

Event Bookings and Tickets

Book and pay for tickets to a number of our events 

Fixed Penalty Notices (FPNs)

You will need the 4 digit FPN number.

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What payment cards can I use?

We accept payment from all major credit*/debit cards except American Express or Diners Card.

*Please note that a charge of 2.25% of the payment transaction value will be added to your payment when choosing to pay by credit card

How will I know if my payment has been successful?

When you have finished entering your card details, and confirm you want to continue with the payment, there will be a short delay while your card details are validated. If your payment is successful, a receipt will be displayed which contains a transaction reference number. Please make a note of this number in case you need to contact us about your payment.

If an error occurs, your payment will not be processed, and a message explaining why it has failed will be displayed.

Is it safe?

We will receive your payment card details using a secure server. This means the transaction is encrypted between your machine and the Council's server.

Traditional website addresses begin "http" - the address for a secure site will always begin with "https" and the padlock icon located in the bottom right of your browser status bar indicates that the page being displayed is using a secure connection.

You can check that you are using the official Council's Online Payments web site. Do this by checking the address box at the top of your screen which should only display:

https://www.civicaepay.co.uk/WyreForest/Webpay_Public/WebPay/Default.aspx

Payment Process

Once your payment card details have been submitted to us and your payment card company have approved the payment, the payment will be processed within 3 working days.

 



Wyre Forest District Council