Work has started on a major refurbishment of Wyre Forest District Council’s Green Street depot in Kidderminster.
Construction contractors Interclass PLC of Wombourne have been appointed to transform the site over the next few months.
The building programme includes demolishing some inefficient and outdated offices and breathing new life into two empty historic town centre buildings.
The site in Green Street, Kidderminster, is base to the council’s frontline operational teams – including its waste fleet, parks and street-cleaning – as well as a range of commercial services.
And from next year the new improved site will also include a new purpose-built home for the authority’s customer services team.
For the first time all council staff dealing with revenues and benefits claims will be co-located with colleagues in the council’s customer service team, currently based at Kidderminster Town Hall, offering customers a more seamless and efficient service.
Investing in the site and improving facilities will not only improve working conditions and allow the council to create efficiency savings and continue to support income-generating activities. The business case for the Depot 2020 project delivers a contribution of £25,000 to the council each year.
Councillor Marcus Hart, Leader of Wyre Forest District Council, said: “Our Depot2020 project represents a huge investment that will pave the way for us to improve services to the public, create a good working environment for our staff and breathe new life into this part of the town centre which is in a Conservation Area.
“Although more and more of our customers are preferring to contact us via our website and phone, we recognise that there is still a need to offer face-to-face service. This investment will allow us to deal with some of their more complex needs in a better more seamless way.
“And for those customers who visit with mobility problems the new customer services centre will offer limited and disabled parking – something that simply is not possible currently.”
A spokesperson for Interclass said: “We are delighted to be working for Wyre Forest District Council on this exciting project providing them with the built environment from which they can deliver their operational services. It is especially rewarding to see historic buildings given a new healthy lease of life but at the same time preserving the past.”
(Photo shows from left to right: David Jones, Interclass Managing Director, Linda Draycott, Wyre Forest District Council’s Corporate Director, Community Wellbeing and Environment, Councillor Marcus Hart Leader of Wyre Forest District Council and Andrew Goodall, Interclass Business Development Manager)