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Housing Options

Homelessness and Housing Advice

If you require housing advice, are homeless or are threatened with homelessness then the Housing Options Service is here to help. 

Each council in Worcestershire offers a housing options service which provides specialist housing advice. The service is accessible to anyone requiring housing advice, experiencing homelessness or threatened with homelessness, including private rented tenants, housing association tenants, first time buyers, council tenants and owner occupiers.

The range of housing options available will depend upon the situation. The housing options service will be able to provide individually tailored advice.

Housing advice should be sought at the earliest opportunity to prevent homelessness.

View Housing options poster

Our service is run by Wyre Forest Community Housing who offer a full interview and advice service.  For general enquiries please call them on 0800 169 5454 and for emergency out of hours help please call 01562 850053.

Getting on the housing waiting list (register for Homechoice Plus)

No Second Night Out

If you are concerned about someone sleeping rough, please get in touch so that we can connect them to local services.  You can do so via Street Link or calling 0300 500 0914.

What is No Second Night Out

Housing Options

The Housing Options Team will support you in considering a variety of housing options and try to prevent you from becoming homeless. 

There are many different options available to you, depending on your circumstances. The Housing Options Assessment tool will provide you with any suitable alternatives to Social Housing. It enables you to record details of your circumstances and the tool will then suggest any appropriate housing options for you, the steps you need to take and you can print off any action plans or relevant leaflets. You can complete this tool online yourself or complete it with a Housing Advice Officer at the Hub.

You can also find further information on private renting (including the rent bond deposit scheme), low cost home ownership and the housing waiting list alongside information for ex-service personnel on the Explaining your Housing Options page

Lots of other independent support and advice is also available. 

  • Money Advice Service - An independent service, set up by government to help people make the most of their money, giving free, unbiased money advice to everyone across the UK – online, over the phone and face to face. View the Money Advice Service website.
  • Citizens Advice Bureau - The Citizens Advice Bureau website offers up-to-date information on a wide range of topics and advice on issues including those which affect housing.
  • Shelter - The housing and homelessness charity offers advice on a number of subjects including homelessness, finding a place to live, repossession, eviction and money & arrears. View the Shelter website


Wyre Forest District Council