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Concessionary Travel - Bus Passes

 

What travel concessions do the Council offer?

We offer a choice of either an English National Concessionary Travel Pass or Travel Tokens.

English National Concessionary Travel Pass

Read about important changes in eligibility for English National Concessionary Travel Pass

The Government’s National Bus Concession Scheme is on offer to anyone of pensionable age and eligible disabled people.  This entitles pass holders to travel for free on off-peak local bus services anywhere in England. 

As an enhancement to the statutory concession, Wyre Forest District Council offer a companion pass to disabled people who require to have a companion travel with them.  Please note – a disabled pass holder who is entitled to have a companion travel with them can travel off peak on all local bus journeys starting in Worcestershire.  For journeys starting outside Worcestershire the national scheme entitles pass holders only to travel on off-peak journeys and no companions.

What is off-peak travel?

Off peak hours are 9.30 a.m. to 11.00 p.m. Monday to Friday and all day weekends and bank holidays.
 

Can visitors from other areas travel at anytime when in Worcestershire?

No.  Concessions with additional benefits to the National scheme are only available to residents of Worcestershire. 

bus pass travel details

 

Key

bullet point = Companion                                                    .
 

Similarly if you visit someone in an area which offers train travel you will not be able to travel free and in London you will not be able to use the underground for free.
 

Why do my friends elsewhere have different entitlements?

All local authorities responsible for administering the scheme are allowed to offer additional benefits. 
 

What is a registered bus service?

Registered local bus services are those buses which are open to the public, are registered with the traffic commissioner and therefore have a timetable.  Buses registered as school services only and (most) National Express services are not registered local bus services.  If you are not sure if a bus service in your area is a registered local bus service please contact Traveline on 0870 608 2608 or visit the Traveline website.
 

What if I lose my pass?

You can obtain a replacement pass by completing another application form. In any one financial year, an administrative charge of £5 will be made for the first replacement pass but thereafter there will be an administrative charge of £10 for each subsequent pass.
Download a replacement bus pass application form  pdf logo (132K)

What if my pass is stolen?

No charge will be made for a replacement if you can provide a crime reference number.

Download a replacement bus pass application form  pdf logo (132K)

Where can I use my bus pass?

The bus pass can be used at off peak times throughout England, Isles of Scilly and the Isle of Wight (but not Wales, Scotland or the Isle of Man). 

Find local bus services in Worcestershire

Find bus timetables in Worcestershire

Plan your journey with Traveline on 0871 200 22 33 or visit the traveline website  

Can I use my pass on Dial A Ride?

Free bus passes are also available for Members of Wyre Forest Dial-a-Ride for use on Dial-a-Ride vehicles for journeys within the Wyre Forest District Council’s area on payment of a concessionary single fare of £1.50.

Wyre Forest Dial A Ride

60 New Road
Kidderminster
Worcestershire
DY10 1AQ

Phone: 01562 755084
Fax: 01562 755084

How do I know when my pass expires?

Each pass is printed with an expiry date.
 

How do I apply for the Concessionary Travel Pass?

You will be required to complete an application form and provide ID, evidence that you are a resident of Wyre Forest and proof that you are eligible.
Download a bus pass application form  pdf logo (126K)
Note: you will need to complete this form and take it in person to one of our customer service centres:

Wyre Forest Customer Service Centre Stourport Office Bewdley Office
Kidderminster Town Hall
Vicar Street
Kidderminster
Civic Centre
New Street
Stourport-on-Severn
6 Load Street
Bewdley
Mon, Tue, Thu, Fri - 8.30am to 5.00pm
Wed 10.00am to 5.00pm
Mon-Fri 9.00am to 5.00pm Mon-Fri 9.00am to 1.00pm
View Location Map pdf logo (658K) View Location Map pdf logo (93K) View Location Map pdf logo (91K)
Telephone 01562 732928
Fax 01684 67673
Email worcestershirehub@wyreforestdc.gov.uk
 

Do I need a photograph and how much does it cost?

The National bus pass requires a photograph of the applicant. A photograph can be taken free of charge at one of our Hubs or applicants can provide their own passport sized photograph.
 

Is there a charge for the pass?

No.
 

How do I know if I am eligible?

Travel passes will only be available to applicants who:

How do I prove that I am eligible?

In order to prove your eligibility if pensionable age you will need the following:

  • Proof of your age (e.g. driving licence, birth certificate, passport, Department of Work and Pensions’ letter/bank statement detailing pension entitlement)
and
  • Proof of your address (e.g. recent utility bill)

or,

If qualifying disabled, you will need the following:

Proof of your address (e.g. recent utility bill) and one of the following:

  • Department of Work and Pensions’ letter/bank statement detailing pension entitlement
  • Higher Rate Disability Living Allowance statement or some proof of higher rate disability
  • Proof of registration with Adult and Community Services
  • Medical evidence

Note: Evidence, as detailed above, must be produced

Further information

For more details of the scheme:

Go to the Department for Transport website

Online State Pension Age Checker

 

Downloadable Forms

Bus pass application form
Download a bus pass application form  pdf logo (126K)

 

Replacement bus pass application form
Download a replacement bus pass application form  pdf logo (132K)

England's Bus Concession Explained pdf logo  (374K)

Have your say on the service offered by completing our Let Us Know online form

 

Data Protection Act 1998

The personal information that you supply to the Travel Concession Authority will be stored in electronic form and/or paper files. This information, or data is subject to the provisions of the Data Protection Act 1998 and the Travel Concession Authority is the controller for the act.

For further information please:

Read the Fair Processing Notice – Data Matching

Page Information
This page was last reviewed 23 June 2010 at 16:31 by Christine Baylie.
The page is next due for review 20 December 2010.