Privacy Policy
Our Aims
The main aims of this website are
to:
- promote the Wyre Forest district;
- facilitate access to a range of services provided by the
Council; and
- provide information to residents, users of council services,
businesses and the general public.
Data Security
Wyre Forest District Council safeguards the
security of the data you send us by the use of secure servers for
sensitive information such as debit/credit card numbers and with a
combination of physical, electronic and managerial procedures. In
certain areas of the website, while we strive to protect your
personal information, we cannot ensure the security of the
information that you transmit to us. We therefore urge all users of
our website to take every precaution to protect personal data when
using the internet by using a secure browser and employing
passwords with a combination of letters and numbers that are
changed frequently.
Automatic Collection of Information
Wyre Forest District Council collects
information automatically about your visit to our site for
statistical purposes. The information is obtained using a 'cookie',
which enables the server to collect some details. It does not
enable us to find out your name or any other personal
information.
The information collected includes:
- your IP address, which may enable us to identify your Internet
Service Provider (e.g. Freeserve);
- your web browser (e.g. Internet Explorer or Netscape);
- the pages you have visited;
- how long you have spent on our site; and
- the search words you used to get to the page you were looking
for (e.g. "refuse collection").
We use this information to:
- aid development of the website and its content; and
- audit usage of the site.
The information gathered will not be used by Wyre Forest
District Council for marketing purposes nor passed on to other
companies.
Find out more about the use
of cookies in this way.
If you have any questions regarding the collection of statistics
then please e-mail
the Webmaster.
Voluntary Disclosure of Personal Information
Wyre Forest District Council does not store
any of the personal information captured about individuals who
access the Council’s website – except where those details have been
provided voluntarily via e-mail, or through applying for any of our
services. In these cases, the personal data supplied will be used
exclusively for providing the information or service that has been
requested.
Access to your Personal Data
Wyre Forest District Council is committed to
complying with the relevant Data Protection and Privacy of
Information legislation. Visit our data protection webpage to learn
more about how the Council safeguards and protects information or
data it processes and holds about you.
Surveys
On occasion we may conduct online surveys. We
do this to gauge customer response to the quality of the services
we provide, improve our understanding of your needs so we can
provide you with better services and collect demographic and other
information that we may find useful. We may share non-personal
aggregated information with third parties.
Third Party Sites
Wyre Forest District Council’s website
contains links to other sites. The Council does not share your
personal information with those websites and is not responsible for
their privacy practices. We encourage you to learn about the
privacy policies of those organisations.
Changes to the Privacy Policy
By using our site you agree to accept this
privacy policy and are aware that our policy may change with time.
Any change to this policy will appear on this web page and will be
signposted at the time from the ‘What’s New on the Site’
section.
