Service Standards - Stourport Community Centre

Stourport Community Centre provides excellent accommodation for a wide variety of both local and district wide groups and organisations servicing the community.  The facility is a very attractive and well situated venue and home to a large number of local groups, clubs and organisations. 

It’s also very popular for birthday parties, local surgeries, held by the Police and meetings.  The “breakfast club” for young people is proving to be very successful and proposals to provide an after-school care facility is currently being discussed.  This demonstrates a good example of community use for this very popular centre.

• We will promote the facilities and manage the bookings, offering attractive venues in a safe and friendly environment.
• We will provide friendly and experienced employees who will be trained in First Aid and Health and Safety.
• We will advise all “hirers” of our booking procedures and conditions of hire and make the necessary documentation available, together with current hire charges.
• We will carry out briefing sessions for all “security and stewards” as relevant.
• We will carry out regular consultation with our “hirers” and our “users” and wherever possible, meet their needs and requests.  
• We will facilitate and encourage a wide range of events and activities to appeal to the residents and visitors of the Wyre Forest District.
•  We will work within the guidelines of all local authority policies and legislation
• We are committed to the Council’s “Safeguarding Children” policy and all staff members are screened by the Criminal Records Bureau and undergo training and awareness.