Changes to your bill
If you receive a new bill check the top right hand corner of the
bill. There will be a ‘Reason for Bill’ comment here e.g.
benefit adjustment, new account, payment
method change etc.
| Reason for bill comment |
Full explanation |
| New years billing |
This is the bill sent out to all households mid to late
March ready for 1st April every year. |
| New liability |
This is the first time the people/person named on the bill has
been responsible for council tax. |
| Change to liability |
There has been a change to who has to pay the bill; the bill
payer has moved house or there has been a change to the dates the
bill payer was responsible for the council tax. |
| Benefit award |
Council tax benefit has been given to the bill payer reducing
the amount they need to pay. |
| Benefit overpayment |
The bill payer has been paid too much in council tax benefit.
This has now been taken out of the council tax account
meaning there is now a bill to pay or the existing installments
have got higher. |
| Benefit adjustment |
The bill payers council tax benefit has changed. This could
have reduced or increased installments. |
| Exemption change |
An exemption has been awarded, removed or changed. See exempt properties for more information on
exemptions. |
| Payment method change |
The way the bill payer normally makes payments has changed, for
example they have gone onto direct debit. |
| Change in banding |
The Valuation Office have changed the band the property is in.
See bands and valuations page for more
information on banding. |
| Disabled relief |
A reduction to the bill has either been given or taken away due
to disabled relief. See disabled people
page for more on disabled relief. |
| Discount change |
A discount has been given or taken away. For example a single
person's discount has been given. See discount pages for the discounts that could of
changed. |
| Disregard Change |
A disregard for someone who is not counted for council tax has
either been given or taken away. See discount pages for the people who don't count
for council tax. |
| Request bill |
A copy of the bill has been asked for by the bill payer. |
| Adjustment of instalments |
Most people pay 10 installments over the course of a full year,
1 on the 1st of each month April - January. If something
has changed part way through that year the installments can be
changed, check when the installments are now due at the bottom of
the bill. |
| Ceased liability |
The council tax account for the bill payer has been closed.
This could be because the bill payer has moved out of the area or
someone else is now responsible for paying the bill. |
You will receive a new bill each time anything changes on your
account. Your bill may show installments you have already paid.
You must report any changes to your
household when they happen to ensure your bill is up to date.