Concessionary Travel - Bus Passes

What travel concessions do the Council offer?

We offer a choice of either a new English National Concessionary Travel Pass or Travel Tokens.

New English National Concessionary Travel Pass

From 1st April 2008, the new National Bus Concession will enable eligible users to travel free on off-peak local bus services anywhere in England.

However, as an enhancement to the statutory concession Worcestershire pass holders are entitled to travel at any time on local bus journeys starting in Worcestershire. Please note - a disabled pass holder who is entitled to have a companion travel with them can travel at anytime on all local bus journeys starting in Worcestershire.

For journeys starting outside Worcestershire the national scheme entitles pass holders only to travel free on off-peak journeys and no companions.

No.  Concessions with additional benefits to the National scheme are only available to residents of Worcestershire.  Similarly if you visit someone in an area which offers train travel you will not be able to travel free and in London you will not be able to use the underground for free.

All local authorities responsible for administering the scheme are allowed to offer additional benefits.  These additional benefits (anytime travel and companions) are only available to residents of Worcestershire county.

Off peak hours are 9.30 a.m. to 11.00 p.m. Monday to Friday and all day weekends and bank holidays.

Registered local bus services are those buses which are open to the public, are registered with the traffic commissioner and therefore have a timetable.  Buses registered as school services only and (most) National Express services are not registered local bus services.  If you are not sure if a bus service in your area is a registered local bus service please contact Traveline on 0870 608 2608 or visit the Traveline website.

You can obtain a replacement pass by completing another application form. In any one financial year, an administrative charge of £5 will be made for the first replacement pass but thereafter there will be an administrative charge of £10 for each subsequent pass.

No charge will be made for a replacement if you can provide a crime reference number. 

The bus pass can be used at all times in Worcestershire and at off peak times throughout the rest of England. 

Find local bus services in Worcestershire

Find bus timetables in Worcestershire

Plan your journey with Traveline on 0871 200 22 33 or visit the traveline website    

Free bus passes are also available for Members of Wyre Forest Dial-a-Ride for use on Dial-a-Ride vehicles for journeys within the Wyre Forest District Council’s area on payment of a concessionary single fare of £1.

Wyre Forest Dial A Ride

60 New Road
Kidderminster
Worcestershire
DY10 1AQ

Phone: 01562 755084
Fax: 01562 755084

Each pass is printed with an expiry date.

You will be required to complete an application form and provide ID, evidence that you are a resident of Wyre Forest and proof that you are eligible.

Download a bus pass application form (1,853K)

Note: you will need to complete this form and take it in person to one of our customer service centres:

Wyre Forest Customer Service Centre	Stourport Office	Bewdley Office
Kidderminster Town Hall Vicar Street Kidderminster	Civic Centre New Street Stourport-on-Severn	6 Load Street Bewdley
Mon, Tue, Thu, Fri - 8.30am to 5.00pm Wed 10.00am to 5.00pm	Mon-Fri 9.00am to 5.00pm	Mon-Fri 9.00am to 1.00pm
View Location Map (658K)	View Location Map (93K)	View Location Map (91K)

Telephone	01562 732928
Fax	01684 67673
Email	worcestershirehub@wyreforestdc.gov.uk

The new National bus pass requires a photograph of the applicant. A photograph can be taken free of charge at one of our Hubs or applicants can provide their own passport sized photograph.

No.

Travel passes will only be available to applicants who:

• are a permanent resident of Wyre Forest
  and
• are aged over 60 or an eligible disabled person

In order to prove your eligibility if over 60 you will need the following:

• Proof of your age (e.g. driving licence, birth certificate, passport, Department of Work and Pensions’ letter/bank statement detailing pension entitlement)

and

• Proof of your address (e.g. recent utility bill)

or,

If qualifying disabled, you will need the following:

Proof of your address (e.g. recent utility bill) and one of the following:

• Department of Work and Pensions’ letter/bank statement detailing pension entitlement
• Higher Rate Disability Living Allowance statement or some proof of higher rate disability
• Proof of registration with Adult and Community Services
• Medical evidence

Note: Evidence, as detailed above, must be produced

For more details of the scheme:

Read the new English National Concessionary Travel Pass FAQs

Go to the Department for Transport website

Downloadable Forms

England’s 2008 Bus Concession Explained (389K)Haddoc
Application for a Bus Pass (1,853K)
Complete a Viewpoint form to have your say on the service offered (51K)

Data Protection Act 1998

The personal information that you supply to the Travel Concession Authority will be stored in electronic form and/or paper files. This information, or data is subject to the provisions of the Data Protection Act 1998 and the Travel Concession Authority is the controller for the act.

For further information please:

Read the Fair Processing Notice – Data Matching