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Trade Waste - Frequently Asked Questions

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Who can use the service?

Our services are available to every commercial and industrial premises in the District.  We are conveniently located in Green Street, Kidderminster with easy access to all waste transfer stations.  We can therefore ensure the safe and effective disposal of your waste. 

What is the service?

 We can provide a full range of waste collection and disposal services including:
  • Refuse Collection using a range of containers to suit your needs.  We can issue green sacks where bin storage might be a problem.
  • A clinical waste collection and disposal.
  • Quotations given for removal of one off loads or items.
We will endeavour to meet your collection needs with collections six days a week.  We’ll do our best to provide the service at a time convenient to you and your business.

How much does it all cost?

A commercial waste collection service can be as little as £2 plus VAT per week.  Contact us for a competitive price.

Are there any eligibility criteria?

We will collect almost anything.  However you can contact us for information on Hazardous Waste e.g. asbestos etc.  This is a specialised field but we can put you in touch with the right people.

How do I sign up or get more information?

Simply call our Customer Service staff on 01562 732928 or email Customer Service and we'll be only too pleased to help.

How do I report a problem or waste spillage?

The Council will respond to complaints about business litter. You may report a spillage of Trade Waste using our online form.

Every business must comply with the Environmental Protection Act 1990, Waste Management: Duty of Care. This 'duty of care' is a law which says that you must take all reasonable steps to keep waste safe.

Suitable packaging and use of containers should be used to secure the waste. This waste must only be transferred to an authorised and licensed carrier. Legal action can be taken for failure to discharge this duty.