The performance of Wyre Forest District Council affects the whole
community – our residents, local businesses, visitors and partners. It is therefore important that the Council is open and
accountable about its performance.
The Council aims to deliver public services which meet the needs of the
community and provide value for money.
The performance of the Council can be measured in a number of ways
including:
Comprehensive Performance Assessment (CPA)
Comprehensive Performance Assessment (CPA) is part of a
national review of all councils. It is a wide-ranging performance assessment
which is carried out to help local councils deliver better services. Each
Council is judged by the quality of its local services, its capacity to improve
local services and its corporate and managerial effectiveness.
Best Value
Local authorities are required to make specific arrangements
to secure ‘best value’ by achieving continuous improvement across all its
services. Each year the Council produces a ‘Best Value Performance Plan’ which
reviews our performance over the year and sets out our aims for the following
12 months.
Performance Indicators
Performance indicators are used nationally and locally to
measure how well public services are being provided. The Department for
Communities & Local Government (DCLG) has set a range of Best Value Performance
Indicators (BVPIs) for all Councils, the results for which are published in
Best Value Performance Plans each June. The Council also has a number of local
indicators which measure performance in specific local services areas.
Audit and
Inspection
The Council has
an independent statutory auditor who undertakes a variety of checks to ensure
that financial and operational integrity is maintained. An annual audit and
inspection letter is produced detailing their findings and recommendations
along with those of the Audit Commission.
Place Survey 2009
The Place Survey,
carried out under the supervision of the independent local government watchdog - the Audit Commission,
captures local people’s views, experiences and perceptions about the local area.
View the results of Wyre Forest's Place Survey 2009
(1,088K)
