In order to make an application for a Private Hire Operators Licence, you will need to complete anApply for an Operator Licence
and arrange for an appointment with the Licensing Office - contact us.
If you have difficulty completing the form, you should contact us and a member of staff will be happy to provide you with any assistance or advice.
To ensure that your application is processed when you attend for an appointment, you must ensure that you bring the following items with you:
The Licensing Office does not issue refunds under any circumstances.
We will normally refuse an application for a licence or take action in relation to an existing licence if:
You must also ensure that you comply with the following criteria during the lifetime of your licence.
Once you have been granted Private Hire Operators Licence you will be responsible for the day to day management of the business. As such you are personally responsible for complying with the conditions of the licence.
It is a legal requirement that any Private Hire Operator maintains adequate records of any journeys undertaken.
Accurate record keeping will protect both you and your drivers and assist with providing a quality service to the general public.
You are expected to keep records of:
You should keep this information for a minimum period of 6 months.
An example of the layout of the booking register is as follows:
Date Time Journey Start Where to Name Call sign Time Vehicle allocated to booking
An 'Operator' is a person who in the course of a business makes provision for the invitation or acceptance of bookings for a hire car (Section 80 Local Government Miscellaneous Provisions) Act 1976
The Council must license every operator of hire cars (Section 46 Local Government Miscellaneous Provisions) Act 1976
A licence can be issued for a period not exceeding 5 years
As a Private Hire operator you may have a considerable number of drivers and vehicles working through your company at any one time.
It is your responsibility to ensure that they are correctly licensed and insured.
In order to satisfy the requirements of your licence the Council requires you to maintain file containing the following documents:
You should ensure that all drivers produce these documents before they begin work.
Remember that you have overall responsibility for any activities undertaken by drivers working through your business.
The Council may suspend or revoke or refuse to renew a licence on the following grounds:
We accept that you cannot be available at all times that the business is open but you are still responsible for the business when you are not there.
In order that you can meet your responsibilities you should nominate a responsible person over the age of 18 years to act on your behalf.
This person must have knowledge of the business and have access to all records kept on the premises at all times.
The Operator shall provide a prompt efficient and reliable service to members of the public at all reasonable times and for this purpose shall;
The operator shall within seven days disclose to the Council in writing details of any convictions imposed on him or if the operator is a company or partnership, on any of the directors or partners during the period of licence.
Staff and Vehicles
The operator shall notify the Council in writing within seven days of the employment of a private hire vehicle driver, the operation of any additional private hire vehicle, and the termination of employment or operation of such private hire driver or private hire vehicle.
The operator shall ensure that every private hire vehicle so operated shall be covered by a certificate of Insurance of employment or operation of such private hire driver or private hire vehicle
The operator shall at all times keep on his premises a copy of these conditions and shall make them available for inspection by members of the public who are either actual or potential fare paying passengers.