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Pet Shop Licence

Licence summary

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility Criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

A fee, determined by the Local Authority, will be payable on application.

Regulation Summary

A summary of the regulation relating to this licence

Application Evaluation Process

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Will Tacit Consent Apply?

No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details below.

Apply online Apply to run a pet shop

Change your licence

Renew your licence

Failed Application Redress

Please contact us in the first instance.

Any person who is refused a licence can appeal to the Magistrates court. A court may give directions on the issue of a licence.

Licence Holder Redress

Please contact us in the first instance.

Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court. A court may give directions on the issue of a condition.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Advice Guide from Citizens Advice Bureau will give you advice. From outside the UK contact the UK European Consumer Centre.

Other Redress

Anyone suffering nuisance due to noise, smells or similar because of a commercial premises should contact us

Trade Associations

Pet Care Trust (PCT)  



Wyre Forest District Council